WE’RE HERE TO HELP

Support without the runaround.

Start with the quick answers below. If your question is personal or account-specific, email our support address and we’ll help you sort it out.

Email support

support@part107mobile.com

COMMON QUESTIONS

Fast answers

01

Do I need an account?

No. Every study, practice, figure, and video feature works without signing in. An account is only for private cross-device backup.

02

How do I restore my progress?

Sign in with the same Apple account or email on the new device. Part 107 Prep will compare the device and cloud copies before restoring.

03

How do I delete my account?

Open Profile, choose My details, then Delete account. This removes the online account, cloud backup, and local study data after confirmation.

04

Does the app predict whether I will pass?

No. It reports your latest representative simulation and topic evidence. We believe measured results are more useful than a made-up readiness percentage.

05

Can I use it offline?

Yes. The complete study experience is included on your iPhone. Account synchronization waits safely until a connection returns.

06

Is this an official FAA app?

No. Part 107 Prep is an independent study product and is not affiliated with or endorsed by the FAA or PSI.

Protect your information

Never email your password, FAA Tracking Number, aircraft serial number, Apple authorization code, or other sensitive information. We will never ask for your password.